Value of Purpose-Built Facilities Management Software

There are so many choices in the marketplace for teams seeking to up their digital workflow game, sometimes it can be quite daunting to differentiate them from each other.  Today we are digging in a bit to the benefits of a “purpose-built” facility management software specific to the needs and opportunities for the teams at the heart of facilities management and asset management.   

When you scan the solutions landscape, you will find options by many different names –  CMMS software (Computerized Maintenance Management system), Work order Management software, CAFM system, Asset Management Software, and the list goes on.  Unfortunately, too often these solutions do not work well together or really address the spectrum of needs for a Facilities Management team.  

Facilities management is an often misunderstood and highly underappreciated field of very valuable work to support multi-location brands and their business goals.  Facilities management professionals that are really good at their jobs wear many hats each and every day.

Going Beyond Workarounds and Sticky Notes

The seasoned facilities professionals are often able to retain many of the “facilities data stories” in their heads and on sticky notes added to their computer monitors.  They know that there is so much more that could be mined within the facilities and asset maintenance data. 

The facility management professionals are acutely aware when they do not have the right tools to help them leverage the gold within.

When doing demos with facilities management teams, we often get a big chuckle of exasperation as we share the feature in Fexa that gives you asset repair history right at your fingertips when a new reactive work order comes in.

Response of facilities manager who is still stuck using spreadsheets and workarounds with current solution:

 

” When we get alerted to the need to fix the toilet at a facility, like Location#0051, we only know that we’ve been out there four times in the last two months if we have a sticky note reminder taped to our monitor.  This does not scale and it is costly for the company.”

Sr Facility Manager, Retail Company (Currently using spreadsheets & email to manage work)

While this seasoned facilities management professional is able to conjure up the “data story” from sheer memory, he knows all too well that there has got to be a better way.  He intuitively knows that if they had a purpose-built facilities management and asset management solution to capture and analyze that data in context and when it is needed to inform immediate decisions that it could yield the business great benefits.

That astute FM also knows that this is one small example of literally hundreds of micro examples of inefficiency and lost opportunities that happen every day and costs the business time, money, and even brand reputation.  

Comprehensive End-to-End Approach

At Fexa, we bring our passion for making the end-to-end comprehensive business of facility management and asset management better to every decision we make, every feature we build.  

This is what we mean when we talk about being a “purpose-built” facilities management solution. We apply a mindset and focus on delivering a modern, innovative, software solution specific to the real-world challenges and opportunities faced by our multi-location facilities customers.

For Fexa, all we do is focus on building the solutions that facilities and asset management teams and their extended community of colleagues and enablers need.  We enable facilities-focused business and operational processes through a software solution platform and an industry knowledgeable team.

Why Customers Choose Fexa Over Other Options – Their Words

Our customers have told us they think this purpose-built focus makes a lot of sense for them as well.  In fact, here are some of the things our customers have told us recently as they moved over to Fexa:

Experience Working with a Knowledgeable Team Focused on Facilities

Even before we launched our business, our core team members lived in the business – they experienced the challenges and developed insights into the opportunities by working in the business.

Since the inception of our business over a decade ago, we have been focused on building comprehensive FM solutions.

And… to this very day, we continue to listen and support our customers as their needs and the business of FM continues to evolve.  We would love the opportunity to hear more about your business, what your team experiences as pain points or sees as opportunities for the work of Facilities and Asset management.  Set up some time to have a chat with us and see a demonstration!