What Exactly is Behind the Name Fexa?

We’ve seen tremendous growth this last year.  And even though we’ve shared this before, we thought we would share again to answer that burning question!

What’s in a name? It’s a great question and every now and then we still get it…

Where did “Fexa” come from?

In the video above, our founder and CEO, Marc Balzamo, shares a little about the origin of the name.

But there’s more – we’ve thought a lot about what core attributes must be at the heart of a solution that has a name grounded in a vision to be a facilities exchange for ALL – the entire facilities management community.

Our vision of a facilities management solution for “all” includes a number of essential attributes.  But at the core, we believe that it must be as valuable to the consumer of facilities services as it is to those who deliver facilities services.  Because after all, it takes a community to deliver the best outcomes!

And we speak from experience.  We have been in the trenches of this industry and we know what it takes to get the work done.

Core attributes of the vision for what we’ve been building here at Fexa include:

The solution has to be highly configurable.

We know every customer or provider does not look alike.  Each is building their business and their brand uniquely.  Each is at a different stage in its own digital transformation.

Being highly configurable is not just a luxury for our customers.  It affords them the ability to adopt a solution and a business partner in Fexa that can evolve as the dynamic nature of their market demands and grow with them as their business grows.

It means a customer who is growing can get started with a solution that addresses those low-hanging opportunities for optimization achieved through automation.    And still know they have a solution that can be configured to take on new challenges or tackle new areas of savings anytime  – such as better asset management or enhanced automation over time.

The solution needs to be purpose- built with an in-depth understanding of the business of facilities maintenance and management. 

A solution that inherently addresses the real challenges and opportunities faced by facilities teams and their provider partners.  (See more on the value of being “purpose-built.“)

A solution that incorporates an elegant integration of capabilities that can be leveraged by a team of professionals working at the intersection of managing work orders, managing assets, managing invoices, managing dispatch for reactive and smart programs for preventative, just to name a few.

The solution needs to support the healthy and productive collaboration of consumers of facilities management and providers of those services working as a community.

At Fexa, we know that ultimately our software can be a catalyst to help retailers and other consumers of facilities management services work with their service providers toward better outcomes – achieved together.

We know there is little value in a solution that pits the two sides of the work equation against each other because we know what it takes to get the work done.

The solution needs to be backed by people and a company you can trust to have your success as their north star.

You are not just selecting a software solution, you need a business partner.  One that you can trust and rely on because a facilities management software solution is just one component of a longer-term relationship.

Isn’t it time you took a look at what a “Fexa” might be able to do for you!