Solutions
Provider Management
Build stronger vendor relationships, set benchmarks, track compliance, and act on performance insights—all while reducing friction and eliminating over-spending on your maintenance programs.
Do better work (together!) with a better-working CMMS.
No fees, no limitations
Work with any provider and avoid hidden invoice fees other platforms love to charge; build happier, healthier vendor relationships and reduce maintenance costs caused by pass-through fees and up-charges.
Collaborate with ease
Give your providers an easy-to-use platform that’s accessible anywhere, offering automated check in/out flows, transparent scorecards, and top notch-support–plus an API integration for your biggest players.
Enforce your policies consistently
Track provider compliance requirements and manage COIs with automated alerts, simplifying paperwork for you and your providers and reducing risk to your organization.
Grow your network
Find and engage vetted service providers in every field and every market you serve, in ways that take the guess-work out of finding vendors you can trust.
We're proud of having other retailers and vendors know that we're stepping up our game and that we're in Fexa and we're here for the commitment.
Source & Engage
Eliminate invoice and work order fees common to other CMMS platforms to take charge of your R&M costs while fostering strong, productive vendor relationships.
Your team, your rules: work with any vendor, supplier, or in-house technician, in ways that don’t require them to join our network as a condition of their engagement.
Grow your network of qualified providers across a range of trades and disciplines, through Fexa Link’s exclusive marketplace. Learn more >
Build Relationships
Make vendor onboarding a breeze, with a self-guided workflow supported by tutorials, training materials and dedicated support access.
Enable key vendors to access APIs for real-time data exchange, keeping you and your locations fully informed and eliminating manual task-work.
Assign & Manage
Use custom fields to track all the vendor data that matters to your team, from rates and coverage areas to work types and role-based security settings.
Automate communication between vendors, location staff, and centralized facilities teams to keep the right people informed of every response, arrival, and job status change that matters to improve SLAs while reducing inbox clutter.
Speed up job completion by automatically assigning preferred providers (or their backups, when necessary) to designated service areas.
Utilize GPS, IVR or manual inputs to quickly and easily track contractor site arrivals and departures to validate time spent on site.
Monitor & Report
Centralize critical vendor documents like COIs and W-9s to streamline access for adjacent teams, and make it easier to keep these records up to date with automated workflows and notifications for you and your providers.
Stop overspending before it happens with vendor budget tools that make it easy to set, track and manage NTE limits, actual spend, pacing and other key datapoints for each provider you work with.
Manage the 360 financial impact of your work with providers, from parts and labor costs, to POs, proposals, and invoices, improving information access and accuracy for procurement and finance teams.
Streamline QBR prep with customizable scorecard templates that make it easy to share data on vital performance statistics, or more nuanced datapoints, with your providers.
More resources
Get all the latest news, info and inspo from Fexa's expert team.
Why Relationships Matter in the Facilities Management Industry
Why Relationships Matter in the Facilities Management Industry
Mitigating Risk When Hiring Service Providers and Contractors
Mitigating Risk When Hiring Service Providers and Contractors
Costly Confusion:The Truth Behind Hidden Vendor Costs
Costly Confusion:The Truth Behind Hidden Vendor Costs
Managing Multiple Providers?Here’s What You Need to Know
Managing Multiple Providers?Here’s What You Need to Know
