iVueit Brings Crowdsourced Site Inspections to Fexa Flex 2025

This post is sponsored by iVueit. 

Fexa was pleased to welcome iVueit as a sponsor of Fexa Flex 2025, our industry retail summit,  where they showcased their innovative approach to facility inspections and audits. As companies continue seeking efficient solutions for managing distributed properties, iVueit’s crowdsourced model offers a fresh perspective on traditional inspection services.

How iVueit is improving property inspection for the facilities management industry

Facilities managers who oversee multiple locations face a challenge: How can you maintain oversight of the conditions at all of your sites without being there physically to inspect them? Whether they are managing retail stores, restaurants, warehouses, office buildings, or factories, facilities managers need to know what is going on in every corner of every building. 

Traditionally, the facilities management team has had to rely heavily on reactive reporting. They wait for problems to be discovered and reported by on-site staff or identified during scheduled visits. 

To be more proactive about identifying issues before they turn into emergencies, facilities managers have incorporated several inspection strategies, each with potential drawbacks. These include: 

• Having staff travel to each site to perform inspections
  This works if you have a big enough budget to cover substantial travel time, travel and lodging expenses, and labor costs. Organizations with hundreds or even thousands of locations run into issues related to logistics and cost.
  
• Hiring local contractors
  This works well, but you need to build an infrastructure for vendor vetting and standards. How will you address inconsistent reporting formats and variations in performance quality?
  
• Depending on on-site staff reporting
  Your on-site staff are essential to keeping your operations running smoothly, but do they have the expertise and time to recognize problems and conduct thorough assessments? For example, store managers are already focused on daily operations; they may not have the technical knowledge to identify subtle maintenance issues or compliance concerns.
  

iVueit offers a solution that guarantees great site inspection options without the drawbacks of the traditional methods!

iVueit provides on-demand site inspections and audits across the country through a unique crowdsourcing approach. As Jeff Yates, Business Development Manager at iVueit, explained to Fexa, “We do it quickly and cost-effectively by leveraging the power of crowdsourcing—think Uber, Lyft, DoorDash.”

iVueit has been operating for over 10 years and positions itself as offering something unique in the site inspection market.

How iVueit’s crowdsourcing model works

Rather than maintaining a traditional workforce of employees, iVueit utilizes local independent contractors—called “Vuers”—to conduct inspections. 

When you need a site inspector, iVueit sends someone local to your location to be your eyes in the field. A facilities manager may not be able to be at every property, inspecting every potential work order, but an iVueit “Vuer” can be! 

iVueit has helped clients reduce inspection costs by as much as 75% compared to traditional travel-based inspections, thanks to its crowdsourced, on-demand model.

Services offered for facility managers

iVueit performs various types of inspections that address the diverse needs of facility managers across multiple property types. Their comprehensive service offerings include assessments and inspections for:

• Landscaping
• Pavement
• Signage 
• Lighting
• Janitorial services
• Flooring
• Basic measurements
• Asset management
• Construction oversight
• Emergency response
• Snow management
• Dark stores

The company emphasizes flexibility in its service delivery, with its network available day and night. iVueit also provides unbiased field partner assessments with third-party quality control review and site issue escalation.

iVueit’s impact on the facilities management industry

One of iVueit’s largest customers was so excited about the ways that Vuers could improve their operations that they developed a retailer program that requires vendors to use iVueit services a certain number of times annually. They built this requirement into the vendor contracts with shared costs. 

This setup meant that both parties had visibility into what was happening at the organization’s facilities. Talk about an increase in transparency! The iVueit customer was able to identify which vendors were excelling and which ones weren’t. This meant that they could prioritize the high-value vendors, reduce their total vendor count by ending relationships with ineffective vendors, and cut down on their annual work order totals. 

This approach is exciting because it demonstrates how inspection services can become integrated into broader vendor management strategies, providing accountability and performance metrics that benefit both property owners and service providers.

iVueit as a tool for promoting proactive facility management 

A proactive approach to facility management is always going to perform better than a reactive one. iVueit is one of the tools companies can use to make that transition from reactionary to proactive facility management. 

The platform allows FMs to know about problems before they become costly emergencies. Proactive and preventive maintenance leads to: 

• Controlled expenses
• Improved budgeting
• Increased visibility into asset life cycles 
• Better ROI for facilities management departments 

How iVueit is planning ahead for technology advancement and sustainability

At Fexa Flex, Jeff Yates shared with us how iVueit plans to roll out a new app in 2025, which will improve customer experiences even more. iVueit expects to enhance data analysis capabilities and provide more sophisticated insights for its clients.

iVueit is also addressing the growing sustainability concerns of customers. Using local, crowdsourced inspectors, companies can reduce wasteful windshield time and reduce their total carbon footprint. The facilities management industry is moving toward more sustainable business practices, and iVueit works to be included in that movement. 

iVueit’s professional advice for facility managers

At Fexa Flex, retail and facilities managers who spoke with iVueit reps received great advice and guidance on navigating the changes in this industry. 

Jeff Yates explained that he knows how facilities managers wear a lot of hats. He shared that his advice for facilities managers is this: “Life is short. Find tools that make your job more efficient and free up time for yourself and your family. You don’t want to look back and realize you spent your life just managing facilities.”

This perspective emphasizes the importance of work-life balance and the role that efficient tools and processes can play in improving both professional effectiveness and personal satisfaction.

The future of iVueit and facilities management: Thinking beyond the boundaries 

At Fexa Flex, Yates emphasized that the company’s value proposition extends beyond basic inspection services: “We give customers quick, affordable insights into their properties and facilities. But beyond that, we think outside the box to find creative solutions to the daily challenges our clients face.”

This approach to problem-solving and innovation suggests that iVueit views itself as a strategic partner rather than simply a service provider, working collaboratively with clients to address complex operational challenges.

iVueit’s sponsorship of Fexa Flex 2025 demonstrated their commitment to advancing the facilities management industry through innovative inspection solutions. As facility managers continue seeking efficient ways to maintain visibility across distributed portfolios, companies like iVueit are helping reshape how the industry approaches on-site assessments and data collection.

We were grateful for iVueit’s involvement in our retail summit this year, and we look forward to watching them grow. Their crowdsourced model represents an interesting evolution in facility management services that could influence how other companies approach similar challenges.