Facilities Management: A Team Sport That Requires a Data-driven Playbook

Effective facilities management is really a team sport.  And like most team sports, a solid data-driven playbook is key to success.

When data is transparently and contextually shared across the entire team, the engine can really get revved for even better business outcomes.

Effective facilities management is really a team sport.  And like most team sports, a solid data-driven playbook is key to success.   Facilities managers themselves know better than most that timely, contextual, and meaningful data is the fuel that keeps the facilities management machine working.  The ultimate goals are better outcomes for the business – costs contained, brand uplifted and differentiated through excellent or unique customer experiences, and any and all crises or issues averted or resolved. 

Facilities leaders also know that when that data is transparently and contextually shared across the entire team, the engine can really get revved for even better performance in the form of enhanced results on critical KPIs.  Proactive actions avert crisis and avoid unnecessary costs – good data-driven solutions accelerate proactive actions. 

Henry Ford is purported to have coined the phrase…

“Coming together is a beginning. Keeping together is progress. Working together is success.” –Henry Ford

In the facilities management and maintenance world, some solutions put the players on opposing teams – facilities teams vs. accounting / finance teams vs. service providers.  Available data is raised and utilized by each team within their silos.  Each team focuses energy on holding the others accountable.

At Fexa, we believe there is a lot of power in making data available in a contextual, easy-to-use, and consistent framework, made accessible to all of the team members.  We understand the importance of useful integrations with accounting software or other systems key to the overall facilities mission.  

Grounded in a philosophy of making rich data available within the context of achieving shared metrics for the business, Fexa enables organizations to continuously achieve better business outcomes.  Data helps everyone work together more effectively toward the ultimate desired outcomes for the business.  

Just a few of the examples of how we enable this in Fexa follow.

1. Data-driven automation for invoice processing

Applying rule based logic with support from automated workflow and business rules understood by retailers and their providers;

2. Transparent Vendor scorecards

Vendor scorecards that are transparently available for the retailers and providers to view.

3. Contextual Data Based on Roles to Aid Data-driven Decisions

Grids and lists that can be made contextual based on roles and locations to aid collaboration between stores, regions, and central facilities teams.

4. Custom Fields

Custom fields that can be integrated to track specific classes of assets in ways that are meaningful for facilities maintenance purposes, but also to provide decision support for future purchase decisions by procurement.

At Fexa, we have purpose-built a foundation that is smart, easy to use, and future-ready.