Fexa and Friends Network




Hosted by Dianna Hart


Ask the Pros:
Which Service Model Is Best for Your Facilities Maintenance Program?

Thursday, Nov. 2 | 10am PT/1pm ET

Which service delivery model is best for your portfolio of properties?

Facilities managers have the daunting task of managing the many property services needs of their portfolios. From landscaping and plumbing to emergency services and preventative maintenance, property service needs are a year-round—and often daily—challenge. A key factor in streamlining and simplifying property services needs is determining which service delivery model is best for a portfolio of properties.

Service delivery options offer different approaches

While some companies rely on their own staff, many corporations engage with third-party service partners to manage and implement a comprehensive facility management program that covers all aspects of their interior and exterior service needs. Third-party suppliers might self-perform, outsource the work or provide a hybrid model that combines both.

Which option is best for your portfolio? Join us as the Fexa & Friends Network interviews the professionals from Chain Store Maintenance to discuss the various service delivery models, the pros and cons of each, and considerations for which might be the best fit for your organization.

We’ll examine:

  • Insourcing vs. outsourcing facilities maintenance;
  • Outsourced delivery models;
  • The benefits of centralized facilities maintenance programs;
  • How to create efficiencies and cost savings;
  • And using technology to manage your program.

Register Now!

Join us on Nov. 2 as the Fexa & Friends Network hosts Laura Riendeau and Krystal Vasquez from Chain Store Maintenance as we discuss the pros and cons of different facilities maintenance service models.

Laura is an experienced leader with a demonstrated history of more than 30 years working in the facilities services industry. She works closely with clients to develop and implement solutions for their facilities management programs. ConnexFM recognized Laura with the Vendor of The Year award in 2014; she served on the ConnexFM Networking Committee for seven years; and was an integral member of the RFMA Member Development Task Force..

Krystal works with clients to ensure the interior and exterior of their properties are in peak condition. She develops facilities maintenance programs that help maximize efficiencies and identifies opportunities where CSM can provide additional programs and solutions. Krystal has been in the facilities management industry since 2009 and is committed to mentoring young professionals in the property maintenance sector through her work with RFMA and ConnexFM.


About Chain Store Maintenance
Since 1991 Chain Store Maintenance — an MCS Company — has been serving retail, restaurant, financial, health care and hospitality clients throughout the U.S., Canada, Puerto Rico and Guam, working with them directly and through middleware providers. Chain Store Maintenance oversees multi-location projects from planning to the finishing touches. CSM technicians can handle any scale, from a few local stores to thousands of locations nationwide, with services that include remodels, repairs, and maintenance, for all interior and exterior trades. For more information, visit https://www.chainstore.com/


111 Town Square Pl Ste 1238 PMB 56716
Jersey City, NJ 07310


(888) 615-0403

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