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We are seeking qualified people to join our Fexa Family

We are continuing to expand our already growing customer base!

Interested in applying? Send your CV to apply at fexa.io and enter the job title that you are applying for in your email subject line.

Fexa Sales Operations Analyst

Sales Operations Analyst

Fexa is searching for a Sales Operations Analyst to help support our sales team as we manage incredible growth and new vertical expansion. The Sales Operations Analyst is responsible for assisting sales leadership in evaluating performance, driving operational excellence, and assisting with day to day administration and systems and operational tasks.

This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information and sales tools.

Responsibilities

  • Boost sales productivity by leveraging data surrounding customer segmentation and sales process efficiency and evaluation.
  • Track and analyze KPIs for growth, win/loss rates, upsells, renewals, quota attainment and identify individual performance areas for improvement.
  • Manage sales contracts, track customers and coordinate cross-functional activities across departments.
  • Support Customer Business Reviews and ROI Analysis discussions and reporting 
  • Help Sales teams advance project conversations by providing needed customized marketing assets and sharing up-to-date information on showcase projects.
  • Present monthly & quarterly progress reports to stakeholders.
  • Partner with Sales and Marketing teams to define lead qualification process and analyze campaign performance.
  • Form strong relationships and maintain regular contact with Sales Team..
  • Evaluate and support the development of sales initiatives programs
  • Onboard, train and support sales team members.
  • Develop sales-related resource documents, including training manuals, procedures and policies, sales tools, etc
  • Be a central resource to optimize the efficiency and effectiveness of all sales related communications and coordination
  • Support research on target accounts in support of sales activities.
  • Assure sales priorities are met by ensuring updated and accuracy of CRM data
  • Manage sales and leverage relevant marketing data, pulling ad hoc reports for instant analysis 
  • Manage sales forecasts based on current trends and being able to apply actuals to update and realign as needed

Requirements

  • 3-5 years of proven excellence in a sales ops role, or similar.
  • Experience with SaaS sales cycles and products.
  • Strong understanding of high-level strategic direction and sales goals.
  • Proven excellence multi tasking, prioritizing projects and meeting deadlines and goals.
  • Previous experience using CRM (Copper, HubSpot, or Salesforce) and sales data & marketing automation tools (ZoomInfo, PandaDoc, Marketo or other)
  • Ability to slice, dice, forecast data and report on sales performance metrics
  • Experience with RFP / RFI Responses 
  • Excellent communication skills
  • Expertise in Microsoft Excel, PowerPoint, visualization tools and other data driven and presentation tools
  • Confident with onboarding, training and supporting the sales team at every stage of their careers.
  • Self-starter able to work independently but also a contributing member of a team.
  • Bachelor’s degree in sales or business-related field OR the equivalent in work experience.

Why you’ll love working with us:

  • You will be part of an inclusive and collaborative team environment where all opinions and values are heard.
  • We operate remotely. We are a fully distributed team across the US 
  • You’ll receive world class benefits including:
  • Medical, vision, and dental for you and your family.
  • 401k, Life Insurance, HSA/FSA benefits
  • Paid PTO, VTO and Sick Time 
  • MacBook Laptop
Fexa Account Executive

We are looking for a passionate, professional Account Executive who can help scale our SaaS sales organization from double to triple-digit growth, with compensation that rewards your results. You will be inspiring, leading the sales efforts, defining and implementing best practices and solutions to improve our processes, measure what’s done, and predict outcomes.  

This Account Executive will focus on new Service Provider partnerships to join our Fexa Family, with a value-driven approach that focuses on helping them become the hero to their portfolio of clients.  

They will do this by:

  • Partnering with internal resources in order to drive additional value and expertise
  • Generating pipeline that leads to closed revenue and quota attainment
  • Selling on value, problem-solving, and return on investment vs. technical functionality
  • Building credibility and trust while influencing buying decisions
  • Uncovering business initiatives and pain points to map back our solution 
  • Building customer rapport through active listening and dialogue 
  • Creating demand by uncovering business problems and matching them to our solution
  • Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
  • Supporting the implementation of a repeatable, scalable sales playbook and accompanying metrics that give visibility, credibility, predictability into the sales pipeline and forecast.
  • Working closely with marketing to understand and support campaigns and ensure a healthy pipeline of leads across all stages of the sales funnel.

Tasks Involved

  • Consistently achieve quarterly sales quota and key performance metrics.
  • Daily use of CRM to manage time, activity, results, and pipeline.
  • Handle outbound and inbound calls from prospects.
  • Assess the needs and qualify prospects.
  • Articulate the system benefits of Fexa.
  • Construct and deliver sales presentations.
  • Perform online demos for qualified prospects.
  • Negotiate and close new business.
  • Subject matter expert for Fexa products and services.
  • Remain knowledgeable on the CMMS market & competitive landscape.
  • Collaborate with managers and peers on projects.
  • Travel to areas for meetings, Conventions, Fexa Innovation Summit (post-COVID).
  • Other duties as assigned.

Preferred Qualifications

  • Minimum of 5 years successful sales experience for a SaaS Company.
  • Experience managing a list of 50-200 target logo prospect accounts.
  • Experience selling to the C-Suite.
  • Strategic thinker who can take broad visions and concepts and develop structured plans, actions, and measurable metrics and then execute those plans.
  • Proven track record driving sales productivity and strategy. 
  • In-depth understanding of inbound and outbound sales methodologies.
  • Leadership ability to deliver extraordinary results.
  • Data driven and results oriented.
  • Good time management and organizational skills.
  • Desire to be part of an expanding technology company. The Hunger to WIN. Startup experience is highly preferred.
  • Commitment to ongoing personal growth and development.
  • BA/BS or equivalent experience

Compensation:

Base salary with competitive commissions.

Benefits & Culture

We are proud of our fun, collaborative, and dedicated culture at Fexa.  

  • Health Insurance
  • Dental Plan
  • Vision Plan
  • 401k Plan w/Company Match
  • Remote working office
  • Start with 2 weeks of PTO
  • MacBook Pro
  • Awesome colleagues
Fexa Project Manager - Client Facing

Overview:

This position’s primary responsibility is to manage the post-sales onboarding process for new customers effectively and efficiently.  The goal of this role is to organize and deliver an excellent customer onboarding experience that is both efficient, thorough, and effective for the client and Fexa teams alike. 

Additionally, the Project Manager will manage and perform day-to-day onboarding and some Fexa platform customizations in support of the client requirements.  The {Project Manager} will be responsible for a set of configuration activities while also acting as a liaison between the client and development/implementation engineer teams for more complex customization and configuration. 

Strong project management, time management, organization, and communication skills are required in this role.

Responsibilities:

  • Facilitate the relationship between client and internal teams.
  • Utilize disciplined communication skills to effectively capture meeting notes for clients, share requirements, and organize knowledge transfer during the onboarding process.
  • Become an “expert user” of our platform.
  • Manage resource assignments and project timelines across multiple go-live projects concurrently.
  • Import customer data when Fexa import tools can be used for bulk data import
  • Escalate tasks and issues immediately that challenge delivering projects on-time
  • Ensure delegated tasks to clients, team members and outside parties are performed on time and do not compromise project due dates. 
  • Utilize Fexa communication and project management tools to conduct meetings, document and discuss project expectations, task assignments and timelines.
  • Maintain a reasonable balance between customer deliverables and internal development workloads.
  • Track progress of upgrades and customizations for existing customers.
  • Train customers in their use of our platform by leading training sessions and presentations.
  • Develop forms, training aides and best practices to help streamline onboarding and customizations.
  • Provide (mostly non-technical) support to our new and existing customers on a daily basis.
  • Identify areas where there are opportunities for improving the customers’ onboarding experience with Fexa can be improved and proactively share/communicate with the Product Teams and the broader Fexa Implementation team.
  • Provide pre-sales support to ensure customer’s key requirements are documented during the proposal process.
  • Collect customer requirements from both written and verbally expressed requests – effectively and accurately capture these request for follow through actions by client/ other internal Fexa teams.
  • Occasional travel to tradeshows and customer sites for training and/or implementation.

Experience and Skills Desired:

  • 2-3 Years experience managing projects to rollout a SAAS product with a customer
  • 2-3 years direct experience managing projects with project scheduling tools
  • Must understand and have experience using task dependencies to support efficient and effective adherance to project timelines.
  • Excellent communication (written & oral)  and presentation skills.
  • Excellent organization, documentation, and time management skills.
  • Critical thinking and creative problem-solving skills.
  • Ability to manage multiple projects simultaneously.
  • Experience in communicating technical ideas to non-technical audiences.
  • Ability to learn new tools and software quickly.
  • Positive, self-starter attitude.

Benefits:

  • Health Insurance
  • Dental Plan
  • Vision Plan
  • 401k Plan w/Company Match
  • Remote working office
  • Start with 2 weeks of PTO
  • MacBook Pro
  • Awesome colleagues
Full Stack Developer

What Do Our Developers Do?

At Fexa we believe in letting our developers develop! We consider ourselves Agile in our approach to planning, and we don’t bog ourselves down with hoops to jump through or meetings that could have just been emails. Our development team has a 20 minute daily standup, and is in constant communication with each other via Slack. The team is managed by former developers who keep the team task oriented and code centric.

As a developer, you’ll be working on a mixture of feature requests and bug fixes / support. You’ll be expected to learn and understand the architecture of our core product, consisting of a Javascript Single Page Application on the front end (using Ext.js), a RESTful API-based Ruby on Rails back end, and a Postgres database. This stack is shared by both the Fexa desktop (web) and mobile applications. Depending on your areas of expertise, you’ll have the opportunity to work with our AWS infrastructure, our CLI (Jenkins), our desktop and mobile applications, and other technologies we employ (Elasticsearch, Sidekiq, etc). We give all of our developers the opportunity to work with our full stack, while still understanding that different individuals may have specialized skills or interests.

What Skills Are Needed?

  • Ruby on Rails proficiency, including professional experience
  • Javascript proficiency, including professional experience
    • Familiarity with a Javascript Single Page Application framework, especially Ext.js, is a plus
  • Experience supporting and coding with API/Webhooks
  • SQL familiarity
    • Familiarity with Postgres specifically is a plus
  • AWS infrastructure and other DevOps experience is a plus
  • Comfort with modern web architecture
  • Strong communication skills
  • Highly motivated

What Are The Benefits?

  • A well-paying and fulfilling job on a team of passionate individuals
  • 100% remote work (FEXA has been 100% remote for years, and will continue to be so long after COVID)
  • Health Insurance, plus Dental and Vision plans
  • 401k retirement plan + Company Matching
  • Two weeks of PTO
  • Two days of VTO

 

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CORPORATE OFFICE

157-200 Bridgeton Pike Suite 163B
Mullica Hill, NJ 08062

Phone

(888) 615-0403

EMAIL

hello@fexa.io

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CORPORATE OFFICE

157-200 Bridgeton Pike Suite 163B
Mullica Hill, NJ 08062

Phone

(888) 615-0403

EMAIL

hello@fexa.io

Quick Links
Features
Industries

Resources

Contact Us

Fexa Careers

Innovation Summit
Privacy Policy
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