Privacy and Security Policies

Service:
Service is the https://fexa.io website operated by Zamo Technologies, LLC and the Fexa SAAS Platform.

Personal Data is data about a living individual who can be identified from such data (or from those and other information either in our possession or likely to come into our possession).

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small files stored on your device (computer or mobile device).

Data Controller is the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

We collect several different types of information for various purposes to provide and improve our Service to you.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
• Federal ID

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:

• Session We use Session Cookies to operate our Service.
• Preference We use Preference Cookies to remember your preferences and various settings.
• Security We use Security Cookies for security purposes.

Zamo Technologies, LLC uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information

If you are from the European Economic Area (EEA), Zamo Technologies, LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Zamo Technologies, LLC may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law

Zamo Technologies, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Zamo Technologies, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Zamo Technologies, LLC will take all the steps necessary to ensure that your data is secure and maintained in accordance with this Privacy Policy. No transfer of your Personal Data whatsoever will take place unless there are adequate controls in place, including the security of your data and other personal information.

If Zamo Technologies, LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide you with written notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Zamo Technologies, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation such as a court order or subpoena
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public

The security of your data is of the upmost importance to us and we make every effort to keep your data secure. We implement and keep up-to-date security standards in an effort to protect our customers’ data.

Customer information is stored in electronic databases. Zamo Technologies, LLC employs
industry-standard technical safeguards, including but not necessarily limited to encryption password and/or cryptographic key-based authentication controls on servers which house the customer’s information, browser-based SSL encryption, and other storage system access control mechanisms to protect the integrity of internal databases and prevent unauthorized access.

Customer systems are protected by firewalls limiting access to only those services required to be exposed for normal usage of Zamo Technologies, LLC software.

Customer systems are protected by intrusion detection systems that aim to prevent the unlawful and unwanted access of intruders.

Security patches are installed regularly as they become available and within a reasonable amount of time after Zamo Technologies, LLC becomes aware of any vulnerability or virus that may affect the systems hosting the Zamo Technologies, LLC’s software.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA) We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Protecting your private information is our priority. This Statement of Privacy applies to Trakref, and Trakref and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Trakref include www.fexa.io The Trakref application is a Refrigerant Emission Software application. By using the Trakref application, you consent to the data practices described in this statement.

In order to better provide you with products and services offered, Trakref may collect personally identifiable information, such as your:

• First and Last Name
• E-Mail Address
• Phone Number
• Employer
• Job Title

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.