The newly acquired chain did not have any system in place for facilities management,  using spreadsheets & a company “yellow pages.” for vendor dispatch. Additionally, because of the unique nature of the acquired brand – the store footprint was considerably different.  The goal was to reconfigure the locations in order to accommodate a more expansive “back of store” warehouse function to fulfill e-commerce promotions of the newly added product lines.

Acquired stores would need to be onboarded to the new system rapidly without adding facilities managers. Personnel from the new stores and any incremental vendors needed to be trained to achieve a smooth transition. Store reconfigurations work and spend would be handled as multi-trade, multi-work order projects and be managed to budget compliance.