Ask. Navigate. Act. Welcome to the FexaAI Multi-Agent Platform.

The Work Order Agent is live. The Answers Agent debuts at ConnexFM, available end of April 2026

When we launched the FexaAI Work Order Agent in October 2025, we wanted to prove something specific: that AI could do real work inside a CMMS, not just summarize what already happened. Store teams started using it immediately, with 70–80% adoption and no mandates, because it captured cleaner tickets, reduced the back-and-forth with vendors, and gave facilities managers meaningful time back in their week.

That was one agent solving one problem. Today, we’re expanding FexaAI into a multi-agent platform, with each agent purpose-built to handle a complete operational use case end to end, directly inside the workflows your teams already use.

New to Fexa? Facilities and operations leaders attending ConnexFM National can see the FexaAI multi-agent platform in action during live demonstrations from Fexa in Orlando.

To schedule a 1:1 meeting with the Fexa team at ConnexFM, visit here.

Already a customer? Talk to your CSM about early access to the Answers Agent.

Intelligent Flexibility, Now with Agents That Act

Fexa has always flexed to your workflows instead of forcing you into ours. That hasn’t changed. But now, flexibility comes with agents that don’t just inform your teams; they execute alongside them.

Most AI in facilities management today watches work happen and tells you what it saw: a flag here, a summary there, maybe a chatbot that helps fill in a form. It’s useful in small doses, but it still leaves the actual work to your people. FexaAI is built differently. Every agent in the platform handles real tasks from start to finish, whether that’s creating work orders, answering operational questions, or acting on what it finds, so your teams can focus on the decisions and relationships that actually move the needle.

What makes this a platform and not just a collection of features is that these agents are interconnected. They can call each other, which means the value compounds as the system grows. When the Answers Agent surfaces an answer, it can hand that context to another agent to take action on it without toggling between tools, copy-pasting into a different screen, or waiting on someone else to close the loop.

Meet the Agents

Work Order Agent | Live 

The Work Order Agent creates clear, complete work orders by guiding users through the right questions upfront, preventing rework, delays, and unnecessary vendor dispatches. Store teams describe issues in plain language; the agent applies location-specific context, prompts for missing details, runs troubleshooting steps, and builds a routable ticket ready for dispatch.

In pilots across 100+ locations, the results have been consistent: FexaAI customers are resolving facility issues more than 25% faster with one team driving a 71% improvement in first time fix rates, evidence that AI-enriched work orders are changing how field service gets done. Technicians show up with the right context the first time, which means fewer callbacks, faster resolution, and protected margins across the portfolio.

Answers Agent | Debuting at ConnexFM · Available end of April 2026

The Answers Agent instantly answers questions across work orders, assignments, invoices, and proposals, surfacing accurate, permission-aware insights without digging for information.

Think of it as the fastest, most knowledgeable person on your team, except it never sleeps, never gets a number wrong, and always respects permission boundaries. Users ask plain-language questions directly inside the CMMS, things like “What’s the status of my work order?” “How many proposals are pending approval?” or “Show me all open HVAC tickets in the Southeast region,” and get accurate answers grounded in live data, scoped to their role and permissions.

For facilities leaders who have spent years pulling reports or building dashboards that are outdated by the time they load, this is a fundamentally different way to interact with operational data. And because the Answers Agent is connected to the broader platform, it can invoke other agents to take action on what it finds, turning answers into execution in the same conversation.

Why This Matters for Facilities Leaders

If you’re accountable for margin performance, capital planning, and operational scale across a distributed portfolio, FexaAI is designed around the three outcomes that matter most:

• Protect and maximize store margins. Agents reduce rework, prevent unnecessary dispatches, and improve ROI on every R&M dollar at the point of work order creation, before the invoice arrives and before the truck rolls.

• Drive smarter capital decisions. Real-time, self-service access to operational data gives your team the visibility to make defensible capital allocation decisions without waiting on custom reports or lagging dashboards.

• Scale with operational control. Agent-driven execution and frontline self-service expand your team’s capacity as locations and issue volume grow, without adding incremental headcount, reporting layers, or services teams to keep up.

What’s Next

“Our vision for FexaAI is to give facilities teams a collection of agent sidekicks that makes them 10x more productive, and this is an exciting step in our multi-agent vision,” said Kurt Smith, CEO of Fexa. “Our agentic AI layer is embedded natively in Fexa’s most powerful differentiator – our agile workflow engine. It’s awesome to see the impact our lighthouse customers are already seeing in reducing R&M spend and streamlining store operations. Another reason why Fexa’s customers are able to grow their store count nearly 2x the industry average without adding headcount.”

Additional agents are already in development, extending the platform into proactive alerting, guided approvals, and real-time decision support. The vision is a connected system of agents that create, answer, guide, and discover, each capable of calling the others to compound value across the full facilities lifecycle.

See It In Action

The FexaAI Work Order Agent is live now. The Answers Agent will be demonstrated at the ConnexFM National Conference beginning April 19, 2026 in Orlando, FL.

Ready to see how it works in your world? New customers can request a demo or schedule a 1:1 at ConnexFM.